Frequently Asked Questions
Everything you need to know about taking down pests with Bug-A-Salt Canada.
How long does shipping take within Canada?
We offer expedited shipping across all provinces. Orders typically process within 1-2 business days, and delivery usually takes between 3 to 7 business days depending on your location.
What kind of salt should I use with my Bug-A-Salt?
For best results, we recommend using ordinary granulated table salt. Avoid using Kosher salt or sea salt, as they are too coarse and may jam the internal mechanism of the device.
Is there a warranty on my purchase?
Yes, all Bug-A-Salt products purchased through our official Canadian store come with a 1-year limited warranty against manufacturing defects. Please keep your receipt for proof of purchase.
Does the Bug-A-Salt require batteries?
No, the Bug-A-Salt is a spring-loaded, pump-action device. It does not require batteries or CO2 cartridges to operate, making it ready for action whenever you are.
What is your return policy?
We offer a 30-day return policy for unused items in their original packaging. If you are not satisfied with your purchase, please contact our support team to initiate a return or exchange.
Is the Bug-A-Salt safe to use indoors?
Yes, it is designed for indoor and outdoor use. Since it uses a small amount of table salt, it is non-toxic and safe around food, pets, and children, though it should never be pointed at people or pets.